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When your shipment arrives, make sure to keep all original packaging AND the pre-paid return label that will be inside the box.
You have 1 week to play with your demo tennis racquets after your shipment has arrived.
Repackage the racquets, attach the pre-paid return label, return to any staffed UPS shipping center.
NOTE**Demo racquets will be shipped separately if you have ordered other products.
Q: What is the cost? A: Demo racquets are complimentary! Just pay shipping which is only $19.95. Only a credit card can be used to pay for the shipping fee.
Q: When will my demo racquets arrive? A: Occasionally the racquets will need to be serviced from a previous demo before they can be shipped out to you but the racquets will arrive within 5 business days.
Q: Can I keep the racquets for more than 7 days? A: No, we are sorry but because of the popularity of the program we must restrict the period to 7 days. For example, If you receive them on a Monday please ship them back to us the following Monday.
Q: What if I return them late? A: Again, because of the popularity of the program there is a late fee of $5 per racquet, per day. Your credit card will be charged the full price of the racquets if they are more than 7 days late.